Our MOQ varies depending on the product type. For most mobile phone parts like LCD screens and batteries, the MOQ is typically 10-50 pieces. For accessories like cases and cables, the MOQ is usually 100-500 pieces. We also offer flexible MOQs for first-time customers and sample orders. Contact our sales team for specific MOQ information on the products you're interested in.

Yes, absolutely! We encourage customers to order samples to verify product quality before committing to larger orders. Sample orders typically have a minimum of 1-5 pieces depending on the product. Sample prices may be slightly higher than bulk pricing, but sample costs can be credited toward your first wholesale order. This allows you to test compatibility, quality, and market demand before investing in larger quantities.

Placing a wholesale order is simple. You can browse our product catalog on the website and add items to your inquiry cart, then submit an inquiry form with your requirements. Our sales team will respond within 24 hours with a detailed quotation including pricing, MOQ, and delivery time. Alternatively, you can contact us directly via email, WhatsApp, or phone to discuss your specific needs and receive personalized assistance with your order.

Yes, we offer competitive volume discounts based on order quantity. The more you order, the better the unit price. Discounts typically start at 500 pieces and increase at 1,000, 5,000, and 10,000+ piece tiers. We also provide special pricing for long-term partners and repeat customers. Contact our sales team with your expected order volume, and we'll provide a customized pricing structure that maximizes your profit margins.

We specialize in a comprehensive range of mobile phone parts and accessories including: LCD screens (Soft OLED, Hard OLED, TFT, INCELL), batteries, charging ports, cameras, speakers, back covers, home buttons, flex cables, and more. We also offer accessories like phone cases, screen protectors, chargers, cables, and repair tools. Our inventory covers major brands including iPhone, Samsung, Huawei, Xiaomi, OPPO, VIVO, and other popular models.

We offer multiple quality grades to meet different market needs and budgets: Premium Grade (Original Quality/OEM equivalent), Standard Grade (High-quality aftermarket), and Economy Grade (Budget-friendly options). All our products undergo strict quality control testing. Premium grade products achieve 95%+ similarity to original parts with comparable performance. We provide transparent quality grading so you can choose the right option for your target market.

Yes, our products meet international quality and safety standards. We have obtained certifications including ISO 9001, CE, RoHS, and FCC where applicable. For batteries, we ensure compliance with UN38.3 transportation safety standards. LCD screens are tested for color accuracy, touch sensitivity, and durability. We can provide certification documents and test reports upon request. Quality assurance is our top priority to ensure your business reputation and customer satisfaction.

Product compatibility is crucial. Each product listing includes detailed compatibility information including supported models, part numbers, and specifications. We recommend verifying compatibility by providing us with your device's exact model number (e.g., iPhone 14 Pro A2890). Our technical team can confirm compatibility and recommend the correct parts. For custom or bulk orders, we can provide sample units for testing before full production to ensure perfect compatibility with your specific device models.

We offer multiple shipping options to meet different needs: Express Shipping (DHL, FedEx, UPS): 3-7 business days worldwide; Standard Air Shipping: 7-15 business days; Sea Freight (for large orders): 20-40 days depending on destination. Delivery times vary based on destination, customs clearance, and shipping method. We provide tracking numbers for all shipments and work with reliable logistics partners to ensure safe, timely delivery. Rush orders can be accommodated for urgent requirements.

Yes, we ship to customers worldwide! We have extensive experience serving markets in North America, Europe, South America, Middle East, Africa, Asia, and Oceania. Our logistics team is familiar with customs requirements in different countries and can handle necessary documentation. We work with trusted international shipping carriers to ensure smooth cross-border delivery. Some remote areas may have longer delivery times or additional shipping costs, which we'll communicate upfront.

We use professional packaging specifically designed for mobile phone parts. LCD screens are packed in individual protective boxes with foam padding and shock-absorbing materials. Batteries are packaged according to dangerous goods shipping regulations. All orders are packed in sturdy outer cartons with 'Fragile' and 'Handle with Care' labels. For large orders, we use wooden crates or pallets. We also purchase shipping insurance to protect against transit damage. Our damage rate is less than 0.5%, and we'll replace any damaged items quickly.

We accept various payment methods for your convenience: Bank Wire Transfer (T/T), PayPal, Credit Cards (Visa, Mastercard, American Express), Western Union, and Trade Assurance through Alibaba. For established customers, we may offer payment terms like 30-day net payment or deposit + balance arrangements. Payment method availability may vary based on order value and customer location. We use secure payment processing to protect your financial information.

Our wholesale pricing is based on several factors: Product quality grade (Premium/Standard/Economy), Order quantity (volume discounts apply), Current market conditions and raw material costs, Customization requirements (if any), and Shipping destination and method. We maintain competitive factory-direct pricing by eliminating middlemen. As a direct manufacturer and wholesaler, we pass cost savings to our customers. Request a quote with your specific requirements, and we'll provide transparent, competitive pricing with no hidden fees.

Absolutely! We encourage all customers to request detailed quotations before placing orders. Simply provide us with: Product names or model numbers, Desired quality grade, Quantity needed, and Shipping destination. Our sales team will respond within 24 hours (often much faster) with a comprehensive quote including unit prices, total cost, shipping fees, and estimated delivery time. Quotes are valid for 7-30 days depending on market conditions. There's no obligation to order after receiving a quote.

Yes, all our products come with warranty coverage. Warranty terms vary by product type: LCD Screens: 6-12 months warranty against manufacturing defects, Batteries: 6 months warranty with 1:1 replacement for defective units, Other parts and accessories: 3-6 months warranty. Our warranty covers manufacturing defects, functionality issues, and premature failure under normal use. Damage from improper installation, physical damage, or misuse is not covered. We provide 1:1 replacement for defective products or credit toward your next order.

We want you to be completely satisfied with your purchase. Our return policy includes: Quality Issues: Full refund or replacement within 7 days of receipt for defective or quality-related problems. Wrong Items: Free replacement if we ship incorrect products. DOA (Dead on Arrival): Immediate replacement for items that don't work upon receipt. To initiate a return, contact our customer service with order details and photos/videos of the issue. Return shipping costs for quality issues are covered by us. For buyer's remorse or compatibility issues, returns may be accepted within 3 days with restocking fees.

Our warranty claim process is straightforward: 1) Contact our customer service team with your order number and description of the issue. 2) Provide photos or videos showing the defect if possible. 3) Our technical team will assess the claim (usually within 24-48 hours). 4) For approved claims, we'll send replacement products with your next order or immediately for urgent cases. 5) No need to return defective items for most claims - saving you time and shipping costs. We maintain a defect rate below 1% and take quality issues seriously. Your satisfaction and business success are our priorities.